Publishing and failures
What each post status means
Every post is in exactly one of six states, and a few extra markers say when it is held, halted or waiting for a person.
Last updated- Open Posts and use the tabs: Posted, Scheduled, Drafts, In approval, Rejected and Failed.
- Read the status chip on the post. It always has a word as well as a colour.
- Open the post for the status of each channel.
The six states
A post moves only along fixed routes, and Posted is written only when the platform has confirmed it.
| Status | What it means |
|---|---|
| Draft | Saved, but not queued. Nothing will be sent until you schedule it. |
| Scheduled | Cleared to publish and waiting for its time. |
| Publishing | Being sent to the platform now. |
| Posted | The platform confirmed it. |
| Error | It failed with a reason you can read. See Why a post failed. |
| Cancelled | Stopped before it went out; it will not be sent. |
When a post is held
A held post is not lost; it is waiting for something, and the post says what.
| What it says | What is going on |
|---|---|
| Waiting for review (Pending review) | Someone must approve it first. See Review a post waiting for approval. |
| Safety review | A destination such as Reddit or Discord asks for a review first, whatever your approval setting. |
| Publishing is stopped (Halted) | Someone used the emergency stop. The post goes out when publishing is resumed. |
| Still held when its time passed (Halted) | It was not published late. Reschedule it to send it. |
| Plan no longer covers the channel (Halted) | The channel was switched off after a plan change; the post is held rather than lost. |
| Email not confirmed (Halted) | Nothing publishes until the workspace email address is confirmed. The post goes out once it is. |
| Held, waiting its turn | The platform asked us to slow down; it goes out on its own. |
When a post has several channels and only some went out, the post shows a summary such as "Published 1 of 2" with the channel that needs attention.
If it did not work
If a post looks stuck, open it and read the channel lines rather than the list row: the reason and the next action are on the post. A post is never left looking posted when it was not. For a failed one, go to Why a post failed; for one stopped on purpose, Stop all publishing.
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